Shipping policy
Shipping Policy
Thank you for choosing our store. We are committed to delivering your orders in a timely and reliable manner.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped according to the selected shipping method.
2. Shipping Time & Delivery
Estimated delivery times may vary depending on your location:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Please note that delivery times are estimates and may be affected by external factors such as courier delays, weather conditions, or high demand periods.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email or message with tracking details so you can monitor your shipment.
5. Delays & Issues
If your order is delayed beyond the expected delivery time, please contact us. We will work with the shipping provider to resolve the issue promptly.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will assist you in resolving the issue.
8. International Shipping (if applicable)
For international orders, customs duties and taxes may apply depending on your country. These charges are the responsibility of the customer.
9. Contact Us
If you have any questions about shipping, feel free to contact our support team at:
Email : zyply01@gmail.com
Mobile : 6283163640